Privacy Policy

This Privacy Policy outlines the procedures for collecting, utilizing, and disclosing your personal information when you visit or make purchases from woolfeltedpet.myshopify.com (referred to as "the Site").

Personal information we collect 

During your visit to the Site, we gather specific details regarding your device, encompassing web browser, IP address, time zone, and certain cookies installed on your device. Furthermore, as you navigate through the Site, we accumulate data related to the specific web pages or products you view, the websites or search terms that directed you to the Site, and details concerning your interactions with the Site. This automatically gathered information is referred to as "Device Information."

We collect Device Information using the following technologies: 

  •  "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. 
  •  "Log files" track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. 
  •  "Web beacons", "tags", and "pixels" are electronic files used to record information about how you browse the Site. 

Furthermore, when you make a purchase or endeavor to make a purchase via the Site, we compile specific details from you. This includes your name, billing address, shipping address, payment information (comprising credit card numbers), email address, and phone number. We designate this information as "Order Information."

As mentioned in this Privacy Policy, when we refer to "Personal Information," we are encompassing both Device Information and Order Information.

How do we use your personal information?

The Order Information we amass serves several key purposes. Primarily, it enables us to fulfill orders placed through the Site. This encompasses the processing of payment details, arrangement of shipping, and issuance of invoices and/or order confirmations. Additionally, we utilize Order Information to:

  • Facilitate communication with you.
  • Scrutinize orders for potential risks or fraudulent activities.
  • When aligned with your shared preferences, provide you with information or advertisements regarding our products or services.

The Device Information collected is utilized to serve a dual function. Firstly, it aids in the assessment and mitigation of potential risks and fraudulent activities, with specific attention to your IP address. More broadly, it contributes to the enhancement and optimization of our Site. For example, it assists in generating analytics about how our customers navigate and interact with the Site, as well as in evaluating the effectiveness of our marketing and advertising campaigns.

Sharing you personal Information 

We engage third parties to assist us in utilizing your Personal Information, as delineated above. For instance, we rely on Shopify to power our online store. Further details regarding how Shopify employs your Personal Information can be found here: Shopify Privacy Policy. Additionally, we utilize Google Analytics to gain insights into how our customers interact with the Site. You can access information about how Google manages your Personal Information here: Google Privacy Policy. Should you wish to opt out of Google Analytics, you can do so here.

Furthermore, we may disclose your Personal Information to adhere to relevant laws and regulations, respond to legal requests such as subpoenas or search warrants, or safeguard our rights.

Behavioral advertising 

As previously detailed, we utilize your Personal Information to offer you tailored advertisements and marketing communications that we believe would be relevant to your interests. To gain a better understanding of how personalized advertising functions, you can visit the educational page on the Network Advertising Initiative ("NAI") website at NAI's Guide to Online Advertising.

If you wish to opt out of personalized advertising, you can do so by using the following links:

Moreover, you have the option to opt out of certain personalized advertising services by visiting the Digital Advertising Alliance's opt-out portal at: Digital Advertising Alliance Opt-Out.

Do not track

Please be aware that we do not change how we collect and utilize data on our website when we detect a 'Do Not Track' signal from your web browser.

Your rights

If you are a resident of the European Union, you have the right to access the personal information we have about you and to request that any inaccuracies or errors in your personal information be corrected, updated, or deleted. If you wish to exercise this right, please contact us using the information provided below.

Furthermore, if you are a resident of the European Union, please be aware that we process your information in order to fulfill contracts we may have with you, such as when you place an order through our website, or for other legitimate business purposes outlined above. Additionally, please note that your information may be transferred outside of the European Union, including to Canada and the United States.

Data retention

When you place an order through our website, we will retain your Order Information for our records until you request its deletion.

Changes

We may periodically update this privacy policy to account for changes in our practices or for operational, legal, or regulatory reasons.

Contact us 

For more details about our privacy practices, if you have any questions, or if you wish to file a complaint, please contact us via email at woolfeltedpet@gmail.com.